Cookies Policy
This Cookies Policy explains how HAYA UK (“we”, “us”, “our”) uses cookies and similar technologies on our website. By continuing to browse or use our website, you agree to our use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, mobile, or tablet) when you visit a website.
They help websites work properly, improve user experience, and collect information about browsing activity.
Cookies can be:
Session Cookies – removed when you close your browser
Persistent Cookies – stored until deleted or expired
First-Party Cookies – placed by our website
Third-Party Cookies – placed by external services we use
2. How We Use Cookies
HAYA UK uses cookies for the following purposes:
2.1 Essential Cookies
These cookies are necessary for the website to function properly.
They enable:
Website security
Page navigation
Booking forms and service requests
Account access
Without these cookies, core website functionality may not work.
2.2 Performance & Analytics Cookies
These cookies help us understand how visitors use our website, so we can improve performance.
They collect information such as:
Pages visited
Time spent on the site
Click behaviour
Device and browser type
We may use tools like Google Analytics or similar services.
2.3 Functional Cookies
These cookies remember your preferences, such as:
Location settings
Service selections
Past browsing choices
Language preferences
They improve your personalised experience.
2.4 Advertising & Marketing Cookies
These cookies are used to deliver relevant ads and measure advertising performance.
They may include:
Social media tracking pixels (e.g., Facebook Pixel)
Google Ads / remarketing cookies
Third-party marketing tools
These cookies help us:
Show ads based on your interests
Limit how often you see an ad
Measure campaign effectiveness
You can opt out anytime.
3. Third-Party Cookies
We may use trusted third-party services that also place cookies, including:
Google Analytics
Google Ads
Facebook/Instagram Pixel
Live chat tools
Payment gateways
These providers have their own privacy and cookie policies.
4. Managing & Disabling Cookies
You can control or delete cookies anytime through your browser settings.
You can:
Block all cookies
Allow essential cookies only
Delete cookies already stored on your device
Set browser alerts before cookies are stored
How to manage cookies:
Chrome: Settings → Privacy & Security → Cookies
Safari: Preferences → Privacy
Firefox: Options → Privacy & Security
Edge: Settings → Site Permissions → Cookies
Note: Disabling some cookies may affect website performance and functionality (e.g., booking forms, login, interactive features).
5. Consent
When you first visit our website, a cookies banner will appear asking for your consent.
By clicking “Accept” or continuing to browse, you agree to the use of cookies described in this policy.
You can withdraw consent any time through your browser settings.
6. Changes to This Policy
We may update or change this Cookies Policy from time to time.
Any updates will be posted on this page with a new “Last Updated” date.